From Suleiman Idris, Lagos
Staff of Nigerian leading airline Air Peace and those of Bi-Courtney Aviation Services Limited (BASL) yesterday had a hectic time controlling passengers who thronged the counters of the airline just as it began domestic flight operations from the Murtala Muhammed Airport Terminal 2 (MMA2), which is manage by BASL.
Air Peace has last week disclosed that it will commence flight services at the Murtala Mohammed Airport 2, Lagos, assuring that the extension of its operations to the terminal would afford it the right atmosphere to provide exceptional flight experience.
The carrier, which operates its domestic flights from its hub at the General Aviation Terminal (GAT) had promised to move its Lagos-Kaduna, Lagos-Asaba, Lagos-Akure, Lagos-Port Harcourt NAF Base and other flights under its subsidiary, Air Peace Hopper to MMA2.
The airline’s Embraer 145 jet with registration number 5N-BUV took off from the MMA2 enroute to Kaduna Airport at about 7.20 a.m. shortly after a brief launch ceremony witnessed by excited staff, managers of the facility, BASL and air travellers.
Speaking during the inaugural flight from MMA2, Air Peace Corporate Communications Manager, Mr. Chris Iwarah said the airline was excited to deliver on its promise to move part of its operations to the facility.
He described the MMA2 as one of the best terminals in the country.
Confirming that Air Peace would eventually move all flights under its subsidiary, Air Peace Hopper to the facility as part of its strategy to position itself for better service to its customers and deepen its no-city-left-behind project.
“We are quite hopeful that the expansion of our Lagos base to MMA2 will afford us the space and convenience to deliver first-class flight experience to our loyal customers. As a customer-oriented carrier, it is only strategic that we seek a better operational atmosphere for seamless passenger facilitation and exceptional customer service experience.
“This exactly is what MMA2 offers with its state-of-the-art facilities and we are indeed proud of our decision to annex it to our Lagos hub,” he said.
For his part, the Group Executive Director of Bi-Courtney Aviation Services Limited, operator of MMA2, Mr. Rodger Whittle assured of excellent passenger facilitation and experience at the facility.
He said: “It is very exciting for us that Air Peace has come to MMA2 and we can now happily say that all the airlines in Nigeria operate from the MMA2. It is a fantastic thing for the operator, it is a fantastic thing for the MMA2. It brings the destinations of MMA2 to 24. Air Peace is bringing Kaduna, Akure, Asaba as well as Port Harcourt NAF Base.
“This terminal will really offer a wonderful set of services to Air Peace customers. It adds tremendous value to the Air Peace proposition and it adds great value to the travelling experience of the customers.
“In terms of customer experience, we are able to offer a lot more. We have the comfort and convenience of the terminal, we have electronic technology, we have jetways and direct access to the aircraft for passengers, which is a very good thing.”
Also speaking, Head of Corporate Communications, MMA2, Mrs. Eniola Ade-Solanke said the terminal had the capacity even for regional operations and was attracting major airlines through the provision of excellent passenger experience.
“We have the capacity, we have the resources and we have the facilities for their safety, security and comfort. The MMA2 is more than just a terminal because of the services we provide to users. We have a multi-storey car park, we have restaurants, we have banks and other businesses here that improve their traveling experience,” she said.