By Etuka Sunday
The Nigerian Communications Commission (NCC), has promised to meet with the telecommunications operators, to see to the downward reveiw of the 15% being charged on borrowed airtime.
Deputy Director, Consumer Affairs Bureau, NCC, Mrs Hasfat Lawal disclosed this while responding to Mr. Adesina Bilesanmi, President of the Association of Telephone, Cable Tv and Internet Subscribers of Nigeria (ATCISN) at the commission’s annex office in Abuja.
Mrs Lawal who received the the association on behalf of the commission said, “no charges for drop calls, no authentic rollover and 5% instead of the 15,% to be charged on borrowed airtime from the operators and you are also demanding for free calls on 1st October by all service providers to subscribers. You also want the commission to engage with your association in terms of sponsorship.”
She said, “the commission is working on poor quality of service, as we are not resting on our oas; fibre cuts, from road construction or theft, stealing of telecom facilities, and insecurity that deprives repairs or maintenance of telecom facilities are some of the factors that contributes to poor quality service. She promised the association that their demands will be taken to management.
Speaking earlier, Mr. Adesina Bilesanmi, President of ATCISN listed the aims of the association which includes: “to Foster unity, peace and understanding among subscribers, to protect the interest of members/subscribers, to cooperate with government agencies in the sectors under our concern for greater good of subscribers, to present the views and needs of subscribers to relevant authorities and others.
According to him, the association’s demands are: Integrating ATCISN into the consumer-centric programmes of the commission aimed at educating and protecting the rights of the consumer, engagement of ATCISN as a key stakeholder in various programmes concerning consumers in the sector, as a ATCIS remains the representative and voice of the subscribers, inclusion of ATCISN representation into the Industry Consumer Advisory Forum (ICAF), in order for us to be able to contribute our quota to the development of the telecom industry, supporting and partnering with ATCISN (financial support and representation), on the association’s programmes and events to promote consumerism in the telecom industry,” he concluded.