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Published On: Tue, Apr 1st, 2014

MTN loses 3,667 customers to other networks in January

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mtn-logo_The Mobile Telecommunications Network, MTN Nigeria, lost a total of 3,667 subscribers to other networks through Mobile Number Portability (MNP) in Jan. 2014, the Nigerian Communications Commission (NCC) has said.

This is contained in the “Port-Out Activities“ of Mobile Network Operators’ report, made available to the News Agency of Nigeria (NAN) in Lagos yesterday by the NCC.

According to the report, MTN was the worst hit during the MNP’s exercise in January 2014, as customers leaving the network increased from 3,052 in December 2013 to 3,667 in January 2014.

Airtel Nigeria also lost 1,429 subscribers through the exercise in January, as against the 1,199 customers it lost in December 2013.

The report said that Globacom lost 978 subscribers in January 2014, after losing 973 of its customers to other networks in December 2013.

Etisalat Nigeria was the least hit by the MNP exercise as 806 customers left its network in January 2014, as against 626 that ported in December 2013.

A total of 6,880 telecoms users engaged in the porting-out exercise across the networks in the month of January, compared to the 5,850 customers involved in the activity in December 2013.

However, the report said Etisalat Nigeria enjoyed the exercise as it led the gainers’ list with an additional 3,007 customers that came on board its network in January.

Airtel came second on the gainers’ list, as it added 2,319 subscribers to its customer strength.

Also on the third position of the gainers’ list was Globacom with 1,031 moving into its network, while MTN received only 531 subscribers to its network.

NAN reports that a total of 6, 888 telecom service customers participated in the port-in activity in January, as against 6,962 participants in December 2013.

The exercise was flagged off on April 22, 2013 by the NCC, with the aim of deepening competition in the industry.

As the exercise progressed, reports had shown that MTN Nigeria had continued to be worse hit, hence indicating that the service provider needed to improve on its network. (NAN)


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