By Usman Shuaibu
The Grants Micro Finance Bank Limited in Gwagwalada Area Council on Saturday distributed some items to customers operating with the bank in the area.
Speaking with our Correspondent during the 2019 Customer Forum in Gwagwalada, the Chairman Board of Directors, Mr Innocent Agu, said the Customers Forum was being organized every year to appreciate the customers.
He also pointed out that Customers Forum was an avenue for customers to channel their complaints as well gives advice to the management of the bank.
“What you see here today is what we do every year to encourage our customers”, he said.
Agu assured the customers that the management of the bank would continue to empower the customers through their programmes.
In his welcome address at the occasion, the chairman of Customer Forum, Dr Umar Abubakar, commended the leadership for the bold step being taken to organise the 2019 Customer Forum.
However, the Head of Department in charge of loan of Grants Micro Finance Bank Limited, Mr Peter Tarhule gave a brief history of the bank, while the branch manager of the bank, Mr Sussana Udo spoke on strategic plan towards improving our services 2020.
The 2019 Customers Forum featured questions/suggestions from the customers and breaking of kola nut was carried out by Chief Eze B.O. Elendu, a member of Board of Directors of the bank.