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Published On: Thu, Feb 22nd, 2018

Council hails Dana Air over professionalism

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From Abba-Eku Onyeka Abuja

The Consumer Protection Council (CPC) has commended Dana Airline for professionally evacuating about 50 passengers when it met with unexpected.
This was contained in a release from the Council Tuesday.
According to the release, Airline’s9J0363 operating from Abuja to Port-Harcourt on February 20, 2018, landed at approximately 19:30hrs and overshot the runway. Cause of incident still unknown but under investigation. Though the aircraft was damaged, but Nigerian Civil Aviation Authority (NCAA) and Accident Investigation Bureau (AIB) were notified and already in control. Federal Airport Authority of Nigeria (FAAN) secured perimeter scene of incident. about 50 souls on board made up of 44 passengers and 6 crew All the passengers and crew were safely evacuated without injury. The CPC congratulated relevant airport and aviation authorities, as well as the airline for this safe evacuation and management of what could otherwise have been tragic.
The Council further called for calm as they await more information and a detailed investigation by the Accident Investigation Bureau in compliance with ICAO standards. In addition, the Council has been in communication with the airline and NCAA. The Council, the release went on understood that Dana Air has provided logistic support and accommodation to passengers, adding that it insists this must comply with minimum standards in accordance with prevailing Regulations under Part 19, Nigerian Civil Aviation Rules (NCAR).
It said that transparent, sensitive and responsive approach by the airline and relevant authorities was vital to sustaining confidence and assuring consumers. The Council therefore showed appreciation to the airline for special attention and to consumers, including providing medical or psychological support where necessary.
The CPC in collaboration with NCAA and other aviation agencies and service providers remained available to all passengers in the sector to answer questions, provide assistance and required assurances at this and other time.

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