By Miriam Humbe
The Corporate Affairs Commission, (CAC) has said that normal services
have resumed on its Company Registration Portal, (CRP).
This is an update from the recent disruption in its online services which according to the Commission, was due to infrastructure upgrade, aimed at enhancing service efficiency and customer experience.
A statement signed by CAC’s Management, tendered the apologies of the Commission to its esteemed customers and the general public for the earlier disruption of its online services.
Recall that the Commission had on Monday, August 19, 2019 deployed additional online services for the processing of post incorporation applications as part of its infrastructure upgrade.
CAC’s Head , Public Affairs, Mr. Moses Adaguusu, in a statement, had said: “Consequent upon the disruption due to the infrastructure upgrade, the Commission has set up Customer Support Services (CSS) at its state offices nationwide to attend to complaints from members of the public. The CSS is in addition to the existing help lines.
“Also, the Commission has set up a dedicated support team at the on-going Nigerian Bar Association (NBA) Annual General Conference in Lagos to attend to complaints from delegates during the one week event”.
Adaguusu appealed to the public to exercise calm, saying, CAC regretted all inconveniences caused as a result of the disruption in its services and was doing everything possible to ensure that normal services resumed soon.